Zones provides Business-to-business (B2B) IT solutions and services and implemented Microsoft Dynamics AX 2012.

As Zones has high volume of transactions and many end-users and processes, it was key to go in-depth and streamline business processes and provide reconciliation tools, working hand in hand with various stakeholders throughout the organization. We were able to significantly reduce and simplify reconciliation processes providing cost savings and reliable data used for cash flow management. Process documentation and training was provided to help optimize business processes go forward and tools were provided to rectify transactions where needed. In addition, Advanced Bank Reconciliation was explored, tested, documented and proposed. Other post-go-live areas that were researched, documented (to-be) and presented were around financial month-end closing as well as a full independent audit of setup with recommendations for improvements.

For collections management, new Dynamics AX 2012 functionality was explored and designed to work efficiently and consistently for the collections team, while providing management traceability and better results. As part of this process, various simple but powerful customizations were proposed that would provide short-term Return on Investment. See Customization for more information.

In addition, various training was tailored to Zones’ needs. See Training for more information.